Advanced Human Resource Management with PHR Exam Prep*

Overview

Our human resource management certificate course includes the following instructional modules:

Selecting Employees

The employee selection module examines the recruitment to post-hire process and explores the most effective methods used by companies when attracting, selecting, and on-boarding the best candidate for the given position.

Such systems yield a highly engaged, productive workforce with the exact skills, knowledge and abilities to quickly contribute to your company's business objectives.

This module teaches students how to develop and implement a successful selection system within their organization.

Human Resources Strategic Partnership

In general, the role of the human resources department is to manage a variety of issues that fall into grey areas.

Human resource departments and human resource managers are generally given a number of overlapping responsibilities.

This module focuses on the human resources department as a strategic partner within the enterprise, and how organizations can effectively work with HR as a strategic partner.

High Performance Organizations

Becoming a high-performance organization can mean the difference between simply surviving and thriving in today's highly competitive business environment,

So-called "High Performance" organizations, often referred to as "Performance Driven Organizations", are those that typically generate an attractive ROI due to higher productivity, lower operational costs, exceptional customer as well as higher levels of employee retention.

Over the course of this module, you will examine the various characteristics that lead to the development of the high performance organization.

Collaboration in Problem Solving

In this module, students develop strong collaborative problem-solving skills and examine the importance of teamwork in the business environment.

Assertiveness and Interpersonal Communications Skills

In this module students are introduced to a variety of interpersonal communication styles as they learn new and different ways to enhance their communication skills.

This human resource management certificate course helps students build a solid foundation in the human resources terminology and practices.

Our Human Resources Exam Prep course is designed to provide human resource professionals with a fun and engaging opportunity to prepare for the revised Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) certification exams. The Human Resources Exam Prep course walks you through the process of applying your professional knowledge and skills to the PHR/SPHR exam questions.

The PHR is open to HR professionals with at least 2 years professional experience and the SPHR is available to those with a minimum of 6 years professional experience. Recertification is required every 2 years along with 60 cumulative hours of professional development (e.g. attending HR seminars, facilitating a new HR course, etc.). Both exams were created by the Human Resources Certification Institute (HRCI) as a means for HR professionals to certify their knowledge and skills in the field of human resources.

After completing this course, you should be able to:

• Understand federal legislation governing HR practices and identify appropriate courses of action
• Describe the difference between human resource management and development activities
• Identify methods for recruitment and selection procedures
• Comprehend and apply HR code of ethics
• Explain how adults learn & transfer new information to improve on-the-job performance

Languages

English

Course Access Time

Students are given 6 months to complete the program.

Instructor

Katherine Pang, PhD, JD, LLM, MBA, MEd, MS

Dr. Pang has instructed, facilitated, and led numerous business skill courses including team building, building effective groups, and similar courses for several manufacturing companies including Weir SPM, Turbomeca, as well as the City of Arlington along with numerous top 100 law firms.

Dr. Pang served as a faculty member at the University of Texas at Tyler and has been an adjunct faculty member in the law and business/ schools of many universities including the Stern School of Business at New York University, the Graduate School of Management at the University of Texas, Dallas, Pepperdine University, USC, Golden Gate University, the University of California, Irvine, Regent University, and Northeastern University. Dr. Pang received her B.A. from Clark University, her J.D. from the University of Dayton Law School, her LL.M in Taxation from Georgetown University Law School, her M.Ed from the University of Texas, her MBA, MS (Psychology), and her Ph.D in Educational Psychology from Texas A&M Commerce. Dr. Pang also has two theology degrees.

Dr. Pang has over 20 years of entrepreneurial and operational experience in professional services, manufacturing and education oriented companies. Dr. Pang has served as founder, president, CEO, COO and CFO of several companies over the last 15 years. Prior to forming Corporate Growth Strategists, Dr. Pang was recruited to serve initially as COO/CFO and General Counsel for a Dallas-based CNC precision and assembly manufacturing company to effectuate a restructure of corporate obligations and operations. The successful reduction in corporate indebtedness and the substantial increase in cash-flow flowing f

Requirements

This human resource management certification program must be taken on a PC.

There are no specific computer requirements other than an Internet connection (a high-speed or broadband Internet connection is highly recommended). In addition, you''ll need to have Internet Explorer, Adobe Reader, Flash Plug-in, and a QuickTime plug-in on your computer (all are available through free downloads).

There are no required textbooks for this program. Everything is available online.

Show Syllabus

Hide Syllabus

---

Lesson 1
Module 1: The Nature of Human Resource Management
• Contemporary Human Resource Management
• Evolution of the Human Resource Function
• Origins of the Human Resource Function
• Personnel Management
• Human Resource Management in the Electronic Age
• Goals of Human Resource Management
• The Setting for Human Resource Management
• Human Resource Managers

Module 2: The Legal Environment
• The Legal Context of Human Resource Management
• The Regulatory Environment of Human Resource Management
• Equal Employment Opportunity
• Discrimination
• Protected Classes in the Workforce
• Sexual Harassment at Work
• Other Areas of Human Resource Regulation
• Evaluating Legal Compliance

Module 3: The Global Environment
• The Growth of International Business
• Global Issues in International Human Resource Management
• Understanding the Cultural Environment
• The Human Resource Function in International Business
• Domestic Issues in International Human Resource Management
• Managing International Transfers and Assignments
• International Labor Relations

Module 4: The Competitive Environment
• Competitive Environment for Human Resource Management
• Strategic Perspective
• The Influence of Organizational Purpose and Mission
• Role of Corporate Governance
• Corporate, Business, and Functional Strategies
• The Impact of Organizational Design
• Human Resource Strategy Formulation
• Interpersonal Processes and Strategy Implementation
• Evaluating the Human Resource Function in Organizations

Module 5: Information for Making Human Resource Decisions
• Human Resource Planning as a Source of Information
• Forecasting the Supply of Human Resources
• Implications of a Growth Strategy
• Implications of a Stability Strategy
• Implications of a Reduction Strategy
• Strategy as a Source of Information
• Economic Conditions as a Source of Information
• Unemployment Rates
• Job Analysis as a Source of Information
• The Job-Analysis Process

Module 6: Human Resource Decision Making in Organizations
• Ethics and Human Resource Management
• Rightsizing the Organizations
• Dealing with Increased Demand for Employees
• Strategies for Layoffs
• Progressive Discipline
• Employee Retention
• Managing Terminations and Retention
• Managing Voluntary Turnover
• Managing Human Resources during Mergers and Acquisitions

Module 7: Recruiting, Selecting, Training, and Developing Employees
• Recruiting Employees
• Internal Recruiting
• External Recruiting
• Internships
• The Selection Process
• Popular Selection Techniques
• Employment Tests
• The Selection Decision
• Training and Development

Module 8: Managing a New and Diverse Workforce
• The Nature of Workforce Diversity
• Dimensions of Diversity
• The Impact of Diversity on Organizations
• Diversity and Social Change
• The Multicultural Organization
• Managing Diversity in Organizations
• Managing Knowledge Workers
• Human Resource Management and Social Issues

Module 9: Compensation and Benefits
• Developing a Compensation Strategy
• Determining What to Pay
• Wage and Salary Administration
• The Nature of Benefits Programs
• Mandated Benefits
• Nonmandated Benefits
• Contemporary Issues in Compensation and Benefits

Module 10: Performance Appraisal and Career Management
• Why Organizations Conduct Performance Appraisals
• The Performance-Appraisal Process
• Methods for Appraising Performance
• Other Issues in Performance Appraisal
• The Nature of Careers
• Human Resource Management and Career Management
• Career-Development Issues and Challenges

Module 11: Managing Labor Relations
• The Role of Labor Unions in Organizations
• Trends in Unionization
• Historical Development of Unions
• The Unionization Process
• The Collective-Bargaining Process
• Negotiating Labor Agreements
• Resolving Impasses
• Labor Unions in the 21st Century

Module 12: Safety, Health, Well-Being, and Security
• Employee Safety and Health
• Common Workplace Hazards and Threats
• OSHA
• The Physical Environment
• Stress and Stress Management at Work
• Workplace Security

Module 13: Motivation at Work
• A Basic Model of Performance
• Motivation and Needs
• Process Theories of Motivation
• Reinforcement Theory
• Expectancy Theory
• Equity Theory
• An Integrative Model of Motivation
• Related Theories and Perspectives on Motivation

Module 14: Managing and Enhancing Performance: The Big Picture
• Enhancing Performance at Different Levels
• Alternative Work Arrangements
• Alternative Work Sites
• Incentives and Performance Based Rewards
• Performance Management and Feedback
• Evaluating Performance Enhancement Programs
• HR in the Headlines

Module 15: PHR Exam Prep
• Business Management
• Talent Planning and Acquisition
• Learning and Development
• Total Rewards
• Employee and Labor Relations

Module 16: sPHR Exam Prep
• Leadership and Strategy
• Employee Relations and Engagement

---

Hide Syllabus