Communication and Writing Skills*

Overview

Our business writing course is designed to help students become more effective and persuasive communicators and focuses on the written and verbal skills they need to succeed in business.

As with all of our courses, this business writing course utilizes state-of-the-art online technologies to ensure that our students receive the best possible learning experience while providing them with the flexibility to advance at their own pace.

The Communication and Writing Skills course teaches students the essential written and verbal skills they need to possess in order to advance their careers. The course focuses on a variety of topics including writing, grammar, and various practices that help them become more effective communicators.

This business writing course includes the following modules:

Writing for Business Newsletters
Many businesses have found that newsletters are a highly effective way to communicate with employees, customers, and others. In this module students are taught how to write interesting, informative and pursuasive newsletters that add value to the business.

Persuasive Verbal and Written Communications
Persuasive communication skills are essential for businesses looking to obtain financing as well as the day-to-day operations. In this module, students gain confidence by improving their speaking and writing skills.

Effective Writing Skills
In this module you are introduced to the fundamentals of effective writing techniques so as to strengthen writing skills for clear effective communication.

Essentials of Good Grammar
In this module students explore the fundamental elements of grammar. They are also taught how to write, evaluate, edit and format a variety of common business documents.

Effective Verbal Communication Skills
In addition to speaking before an audience, public speaking encompasses a wide range of communications, including speaking to a colleague, co-worker, supervisor or employer, customer or vendor. How well you speak reflects your professionalism and competency, and can effectively help to build your personal brand as well as that of your entire organization.

Negotiating Strategies
This module explores the art of negotiating. The study includes the evaluation of various negotiating styles, and strategies for the most common business environments, and helps students develop the fundamental negotiating skills they will need in a variety of business contexts.

Languages

English

Course Access Time

Students are given 6 months to complete the program. Extensions are available if needed, fees may apply.

Instructor

Katherine Pang, PhD, JD, LLM, MBA, MEd, MS

Dr. Pang has instructed, facilitated, and led numerous business skill courses including team building, building effective groups, and similar courses for several manufacturing companies including Weir SPM, Turbomeca, as well as the City of Arlington along with numerous top 100 law firms.

Dr. Pang served as a faculty member at the University of Texas at Tyler and has been an adjunct faculty member in the law and business/ schools of many universities including the Stern School of Business at New York University, the Graduate School of Management at the University of Texas, Dallas, Pepperdine University, USC, Golden Gate University, the University of California, Irvine, Regent University, and Northeastern University. Dr. Pang received her B.A. from Clark University, her J.D. from the University of Dayton Law School, her LL.M in Taxation from Georgetown University Law School, her M.Ed from the University of Texas, her MBA, MS (Psychology), and her Ph.D in Educational Psychology from Texas A&M Commerce. Dr. Pang also has two theology degrees.

Dr. Pang has over 20 years of entrepreneurial and operational experience in professional services, manufacturing and education oriented companies. Dr. Pang has served as founder, president, CEO, COO and CFO of several companies over the last 15 years. Prior to forming Corporate Growth Strategists, Dr. Pang was recruited to serve initially as COO/CFO and General Counsel for a Dallas-based CNC precision and assembly manufacturing company to effectuate a restructure of corporate obligations and operations. The successful reduction in corporate indebtedness and the substantial increase in cash-flow flowing from operational and financial changes resulted in Dr. Pangs promotion to interim CEO and General Counsel for a period of 12-months. Dr. Pang has also served as COO and General Counsel for Technology Training Services Corporation a technology training company delivering services in Europe under Unites States Government contracts. Dr. Pang was also the Manager, Firmwide Practice Section Development, Training and Forms for Akin, Gump, Strauss, Hauer & Feld, L.L.P. in Dallas, Texas.

Dr. Pang has over 20 years of experience in the design, development and delivery of educational courses and professional development and training content. She has been the CEO and Founder of three companies in the field of applied skills, active learning both in an ILT, CBT and Web-Based environment. Dr. Pang has served as an SME for over 65 business and law-related courses. In addition, Dr. Pang serves in a consulting capacity for various institutions and organizations in designing and developing curricula, adopting new technologies, integrating technology with instruction and implementing training and professional education programs. Dr. Pang has served as an SME for over 100 business and law-related courses. In addition, she has served in a consulting capacit

Requirements

This program must be taken on a PC. There are no specific computer requirements other than an Internet connection (a high-speed or broadband Internet connection is highly recommended). In addition, you''ll need to have Internet Explorer, Adobe Reader, Flash Plug-in, and a QuickTime plug-in on your computer (all are available through free downloads).

The following textbooks will be provided to each student upon registration:

Grammar Essentials
Bargaining for Advantage: Negotiation Strategies for Reasonable People

Show Syllabus

Hide Syllabus

---

Lesson 1
Module 1: English Composition I
• The Writing Process
• Paragraphs
• Critical Thinking Skills
• Introduction To College Writing
• Introduction To Essays
• Writing A Summary
• Research Writing
• Writing In The Disciplines
• Clarity and Style In Writing
• Patterns of Writing: Description and Narration
• Patterns of Writing: Classification
• Patterns of Writing: Comparison and Contrast
Module 2: English Composition II
• Understanding Research
• Research Strategy
• Live Sources
• Working With Sources
• Tools and Strategies For Avoiding Plagiarism
• Organizing An Essay
• Revising and Editing Strategies
• MIa, Apa, and Chicago Documentation Styles
• Writing Styles and Formats
• Writing In The Humanities
• Writing In The Social Sciences
• Writing In The Applied Sciences
Module 3: Developmental Writing
• Clear Writing
• Standard American English (Sae)
• Audience, Purpose, and Context
• Parts of Speech and The Simple Sentence
• The Complex Sentence
• Sentence Mechanics
• Common Sentence Errors
• The Writing Process
• Modes and Their Purpose
• The Paragraph
• Information Literacy
• The Essay
Module 4: Communicating Collaboratively
• Factors of Interpersonal Communication
• Communication Strategies
• Remote Settings
• Meetings
Module 5: Effective Business Writing
• Effective vs Ineffective Writing
• Factors of Writing
• Audience
• Overcoming Writer's Block
Module 6: Effective Emails, Memos, and Letters
• Appropriate Use
• Primary Uses
• Secondary Uses
• Create a Sample
Module 7: Effective Presentations
• Communications Process
• Organization
• PowerPoint Presentation
• Presentation Structure
Module 8: Effective Public Speaking
• 7 Stages of Speeches and Presentations
• Slides in a Presentation
• Speech Anxiety
• Handling Difficult Questions or Comments

---

Hide Syllabus