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Lesson 1
After completing this course, you should be able to:
List and identify the key characteristics and types of teams
Recognize the benefits and challenges of empowered teams that leaders need to be aware of
Identify differences in the primary and secondary roles filled by empowered teams and team leaders
Recognize the key sources of motivation for empowered teams
Explain Tuckman's model of team development
Recognize the key qualities and skills of a team leader
State the value of using the "checklist for team leaders"
Recognize and apply suggested approaches for managing conflict in teams
Discuss the different approaches needed for leading virtual teams
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