Managing People

Lesson 1
After completing this course, you should be able to:

Understand your own attitudes toward empowering management
Explain how a GEM (goals, empowerment, measurement) approach to managing works in practice
Describe the major organizational structures and the differences between them
Explain the different factors that motivate workers and how a manager can use them to improve employee performance
Discuss the challenges of discipline and how a manager should deal with such situations
Identify the defining characteristics, benefits, and unique challenges of empowered teams