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Lesson 1
Clarify the role of stakeholders such as the project sponsor in determining general and specific details of the project charter
Identify the individuals, groups, and organizations associated with a project to ensure that all needs and expectations will be considered and evaluated
Use classification models, such as the power/interest grid and salience model, to categorize stakeholders and consider their impact on the project
Create stakeholder management strategies to maximize positive stakeholder impacts and minimize negative stakeholder impacts
Identify gaps between current and desired levels of engagement and incorporate strategies to bring these conditions into alignment
Employ interpersonal and management skills to address and manage conflicts among stakeholders
Nurture engagement activities to help the project meet its objectives and satisfy all acceptance criteria
Modify engagement strategies to ensure that they continue to be effective
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