Overview
Leading a team of colleagues or managing your own staff requires a set of leadership skills that are often few and far between in todays business culture. Understanding the personalities working for you and with you, while also maneuvering to get the most out of the different skill sets and personalities on your staff is essential to effective leadership and productive management.
With the Business Management Professional Program, this collection of skills and knowledge will ensure students understand the delicate balance of leadership, motivation, delegation, and authority while fostering an environment of encouragement and teamwork. From business communication and basic supervision to the fundamentals of leadership and project management, this combination of courses ensures students will emerge with the confidence to make the tough decisions managers are faced with every day coupled with a comprehensive understanding of what it takes to be a true leader.
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Languages
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English
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Course Access Time
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Students are given 6 months to complete the program. Extensions are available if needed, fees may apply.
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Instructor
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This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.
Patricia has a degree in Medical Assisting from The Career College of Northern Nevada, Dental Assisting from the Community College of the Air Force, and is currently working on her B.S. in Criminal Justice Studies from Grand Canyon University in Arizona. She has over 10 years of experience working in doctors offices and has been an Air Force Reservist since 2009. She has worked as an instructor for multiple schools over the last 4 years teaching medical and dental assistant curriculum, as well as OSHA safety requirements and career development.
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Prerequisites/Audience
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There are no specific prerequisites for this program. Students will need access to both a computer and the internet. Students should have basic keyboarding and computer skills, and be comfortable navigating the internet.
Requirements
Internet Access
• Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.
• Dial-Up internet connections will result in a diminished online experience. Moodle pages may load slowly and viewing large au
Hide Syllabus
Lesson 1 Module 1: History of Management • Management Functions • Managerial Roles • Kinds of Managers • Mistakes Managers Make • Origins of Management • Scientific Management • Bureaucratic and Administrative Management • Human Relations Management Module 2: Organizational Environments and Responsibilities • Changing Environments • General Environment • Specific Environment • Organizational Cultures • Workplace Deviance • Influences on Ethical Decision Making • To Whom Are Organizations Socially Responsible? • Social Responsibility and Economic Performance Module 3: Planning and Organizational Strategy • Benefits and Pitfalls of Planning • How to Make a Plan That Works • Steps and Limits to Rational Decision Making • Sustainable Competitive Advantage • Strategy-Making Process • Corporate & Industry Level Strategies • Firm-Level Strategies Module 4: Innovation and Global Management • Why Innovation Matters • Managing Innovation • Managing Change • Global Business, Trade Rules, and Trade Agreements • Forms for Global Business • Finding the Best Business Climate • Becoming Aware of Cultural Differences Module 5: Designing Adaptive Organizations and Managing Teams • Departmentalization • Organizational Authority • Job Design • Interorganizational & Interorganizational Processes • The Good & Bad of Using Teams • Kinds of Teams • Work Team Characteristics • Enhancing Work Team Effectiveness Module 6: Human Resource Systems, Individuals and Diverse Workforce • Employment Legislation • Recruiting • Selecting • Training • Performance Appraisal • Compensation & Employee Separation • Surface-Level Diversity • Deep-Level Diversity • Managing Diversity Module 7: Motivation and Leadership • Basics of Motivation • Equity Theory • Expectancy, Reinforcement, & Goal-Setting Theories • Leaders Vs. Managers • Who Leaders Are and What Leaders Do • Path-Goal Theory • Normative Decision Theory • Visionary Leadership Module 8: Managing Communication and Control • Perception and Communication Problems • Kinds of Communication • Managing One-on-One Communication • Managing Organization Wide Communication • The Control Process • Control Methods • What to Control? Module 9: Managing Information, Service, and Operations • Strategic Importance of Information • Characteristics and Costs of Useful Information • Capturing, Processing, and Protecting Information • Accessing and Sharing Information and Knowledge • Productivity • Quality • Service Operations • Manufacturing Operations • Inventory Hide Syllabus
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