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Lesson 1
Identify the factors in interpersonal communication
Modify communication strategies to be successful in small and large groups
Devise a strategy for working effectively in remote settings, including in telework settings
Explain the purpose of various types of meetings and explain the outcomes expected
Attend a meeting and perform the role of an effective communicator in the meeting
Prepare for, moderate, and follow up after a meeting to ensure effective use of organizational resources
Document a meeting and distribute minutes or a meeting summary as appropriate
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