Language: English
Description: First time managers have their work cut out for them, many new skills to learn, having to deal with different personalities, and greater responsibilities to accomplish. This Becoming a First Time Manager course, offered by our accredited school partners, provides a new, friendly approach for those charged with the task of management. This course encourages managers to take on the challenges of supervision and provides fast, powerful lessons to help increase productivity, unlock hidden talent, work with different types of people, communicate effectively, and diagnose problems. This course will assist the next generation of managers to succeed with flying colors, right from the start. Enroll through one of our accredited university or college partners today!
Instructor Description: This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment. Requirements Internet Access
Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections. Dial-Up internet connections will result in a diminished online experience. Moodle pages may load slowly and viewing large audio and video files may not be possible. Hardware
Windows hardware configurations and processors are acceptable Mac computers MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple''s website) 1 GB RAM minimum recommended Operating Systems Windows XP, Vista or 7 and Mac OS X 10 or higher with Windows Web Browsers Google Chrome is highly recommended Internet Explorer is not recommended as it may not display certain menus and links Cookies MUST be enabled Pop-ups MUST be allowed (Pop-up Blocker disabled) Kindle Reader App is needed for many courses (No special equipment needed. This can be downloaded onto your computer.) Adobe PDF Reader Media Plug-ins (These may be required depending on your course media.) Adobe Flash Player (Required for many courses.) Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player PowerPoint Viewer (Use this if you don''t have PowerPoint)
Hide Syllabus
Lesson 1 Becoming a First Time Manager Module 1
Leading People & Individual Differences
Module 1 focuses on learning what most employees want to gain out of their careers, and how to lead people effectively. We will learn to look at how to balance work and your personal lives when you take on the role of a manager so that your personal life doesn’t suffer. Finally, this module focuses on getting your employees to be productive and identifying strengths and weaknesses in your employees and using that knowledge to be productive in the workplace.
What do Employees Want?
Unleashing Productivity
Turning on Talent
Balancing Work and Life
Focusing on Ability
Becoming a First Time Manager Module 2
Leader Effectiveness & Optimizing Contributions
Module 2 discusses the best forms of communication and how to use open, two-way communications to get the best from each and every employee you are managing. Managing others requires that you learn the right questions to ask and listening to your employees to earn and maintain respect from within your department.
Open Two-Way Communication
What Works and What Doesn’t
Asking and Listening
Diagnosing Problems
Teamwork
Becoming a First Time Manager Module 3
Personal and Interpersonal Effectiveness
Managers are humans too, so it is imperative to learn how to handle stress without allowing anger and frustration to affect how you treat individuals who work for you. Module 3 focuses on owning your anger, asserting yourself without being aggressive, and tools for dealing with those difficult people you will encounter.
Staying on Top of Stress
Owning your Anger
Asserting Yourself
Rising to the Challenge
Dealing with Difficult People
Becoming a First Time Manager Module 4
Eliminating Conflict
Module 4 will identify barriers that can cause the workplace to lose effectiveness. Also, as a manager, it is imperative to be able to see signs of harassment and violence in the workplace and know how these can be avoided with good leadership.
Barriers to an Effective Workplace
Prevention of Harassment
Prevention of Workplace Violence
Defuse and Protect Employees
Good Leadership Strategies Hide Syllabus
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