Language: English
Description: In order to have a diverse workplace, managers need to first understand how people differ. Surface-level diversity is the differences in people that are immediately observable, measurable, and generally not changeable. Deep-level diversity is those differences between people that are communicated through a worker’s behavior and can only be learned through extended interactions with each other. Examples of surface-level diversity include the workforce’s age, gender, race, ethnicity, and physical disabilities. Examples of deep-level diversity include someone’s level of extraversion, emotional stability, agreeableness, conscientiousness, and openness to new experiences.
Managing a workplace diversity program starts by understanding the basic difference that exist between people. This course, offered by our accredited school partners, discusses these differences at the surface-level, as well as some common personality differences. Enroll through one of our accredited university or college partners today!
Instructor Description: This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment. Requirements
Internet Access
Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.
Dial-Up internet connections will result in a diminished online experience. Moodle pages may load slowly and viewing large audio and video files may not be possible.
Hardware
Windows hardware configurations and processors are acceptable
Mac computers MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple''s website)
1 GB RAM minimum recommended
Operating Systems
Windows XP, Vista or 7 and Mac OS X 10 or higher with Windows
Web Browsers
Google Chrome is highly recommended
Internet Explorer is not recommended as it may not display certain menus and links
Cookies MUST be enabled
Pop-ups MUST be allowed (Pop-up Blocker disabled)
Kindle Reader App is needed for many courses (No special equipment needed. This can be downloaded onto your computer.)
Adobe PDF Reader
Media Plug-ins (These may be required depending on your course media.)
Adobe Flash Player (Required for many courses.)
Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player
PowerPoint Viewer (Use this if you don''t have PowerPoint)
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Lesson 1
At the end of this course, you will be able to:
Explain theories of learning and methods used for shaping behavior
Examine the importance of values in the study of organizational behavior
Identify positive and negative attitudes and behaviors found in the workplace
Discuss methods used to monitor and manage employee job satisfaction
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