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Patient Advocacy


Overview Our Patient Advocacy course provides strategies for helping consumers overcome common challenges encountered in the U.S. healthcare system. These common challenges involve issues surrounding financing healthcare, receiving quality healthcare, ethics, cultural competency, preventive healthcare, mental healthcare, and community-based healthcare. Learn step-by-step methods for providing case advocacy for patients and a framework for policy advocacy, as well. After completing this course, you should be able to: Comprehend the principles of advocacy in the healthcare setting Identify methods for assisting with the financing of healthcare Define consumers ethical rights and cultural competency Identify methods for advocating preventive healthcare Comprehend the principles of policy advocacy Languages English Course Access Time We offer open enrollment in which students can sign up at any time. Students can proceed as fast or slow as they want, but must complete the program in a maximum of 12 months. If you need more time, extensions are available for a small fee. Instructor This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed. Requirements Materials Included: Improving Healthcare Through Advocacy by Bruce S. Jansson System Requirements: Internet Access Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections. Dial-Up internet connections will result in a diminished online experience. Moodle pages may load slowly and viewing large audio and video files may not be possible. Hardware Windows hardware configurations and processors are acceptable Mac computers MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple''s website) 1 GB RAM minimum recommended Operating Systems Windows XP, Vista or 7 and Mac OS X 10 or higher with Windows Web Browsers Google Chrome is highly recommended Internet Explorer is not recommended as it may not display certain menus and links Cookies MUST be enabled Pop-ups MUST be allowed (Pop-up Blocker disabled) Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded onto your computer.) Adobe PDF Reader Media Plug-ins (These may be required depending on your course media.) Adobe Flash Player (Required for many of our career courses and ALL of our IT courses.) Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player PowerPoint Viewer (Use this if you don''t have PowerPoint) Show Syllabus Hide Syllabus Lesson 1 Patient Advocacy Module 1 Advocacy in the U.S. Health System • Advocacy From Outside the Health System • Advocacy as an Underground Activity • Advocacy as an Ethical Imperative • Seven Common Problems for Healthcare Consumers • The Poor Law Tradition • Emphasis on Technology • Lack of Diversity in Medical Personnel • Medical Silos and Insular Care • From History to Case and Policy Advocacy • Case-Advocacy Interventions • Eight Case-Advocacy Tasks • Case Advocacy for a Very Sick Child Patient Advocacy Module 2 Case Advocacy Skills • Reading the Advocacy Context • Case-Advocacy Triage • Allocating Case-Advocacy Services • Diagnosing Task • Strategizing Task • Implementing Task • Assessing Task • Progression Task • Nature of Influence • Empowering Consumers • Promoting Ethical Conduct • Ethical Reasoning Patient Advocacy Module 3 Quality of Care and Cultural Competence • Defining “Quality Healthcare” • Criticisms of U.S. Healthcare in Addressing Illness • Policy as it Pertains to Quality of Care • Scenarios Encountered by Consumers • From Case Advocacy to Policy Advocacy • Conceptualizing Cultural Competency • What it Means to Be Culturally Competent • The Case for Providing Culturally Competent Services • Policy and Regulatory Thicket • Policy Advocacy to Promote Cultural Competence • From Case Advocacy Scenarios to Broader Policy Issues Patient Advocacy Module 4 Health Prevention and Financing • Defining Prevention • Threats to Health • Prevention Goals and Strategies • Barriers to Prevention • Why U.S. Consumers Particularly Need Prevention • From Case Advocacy to Policy Advocacy • Helping Consumers Finance Their Healthcare • Buck-Passing • Seniors’ Angst • Medical Wheel of Fortune • Ripple Effects of Health Costs and Coverage • Protecting Consumers With Respect to Health Coverage Patient Advocacy Module 5 Mental Health and Community-Based Care • Mental Distress Often Experienced by Consumers • Who Attends Consumers’ Mental Health Needs • Why Consumers Turn to Health Settings • Liabilities in the Policy and Regulatory Thicket • Scenarios Encountered by Case Advocates • Helping Consumers Receive Community-Based Care • Consumer’s Health Ecosystems • Community-Based Health Services • Fifteen Case Advocacy Scenarios • Assets and Liabilities Patient Advocacy Module 6 Policy Advocacy • Importance of Policy Advocacy • Policy Advocacy Framework • Surmounting Fatalism, Controversy, and Vested Interests • Policy Advocacy in Four Settings • What Advocates Seek to Change • Using Policy to Embed Advocacy in Health Organizations • Health Advocacy in Communities • Policy Advocacy in Electoral Settings • Policy Advocacy in Legislative and Regulatory Settings • Advocating for Regulatory Changes • Establishing a Policy Agenda in Specific Health Settings Hide Syllabus
Course ID/# : 2305/4100027
Tuition: $2,195.00

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