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IT Infrastructure Library Foundations V4 (ITIL) 2019


ITIL is the most widely adopted approach for IT Service Management around the world. This course will help you be able to understand and explain the concept of service management as a practice. You will better understand each step along the way, starting with the Service Strategy Process, all the way to Continual Service Process. You will learn best practices and be able to explain why ITIL is successful. You will be introduced to key terms and concepts and be assessed along the way to check for understanding. Details
Course ID/# : 3060/3300033
Tuition: $549.00

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